One other point I'd like to make about JW's and arrogance. How can a JW avoid a certain degree of arrogance when you KNOW you are right and that the Almighty Creator of the Universe is backing you and has commissioned you to "witness" to people? I don't see how it can be avoided.
My 2nd generation JW father is a master of trying to make it look like he's actually listening to the householder and allowing for the possibility that they might be right, but at his core, he's always right.
That's a mindset I'm still trying to shake off.
om